Privacy Policy   

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://lu-stuff.com/ (the “Site”).   

Personal Information we collect   

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.   

We collect Device Information using the following technologies:   

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.   

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.   

“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.   

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.   

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.  

How do we use your personal information?  

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.  

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).  

Sharing your Personal Information  

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Squarespace to power our online store. We also use Google Analytics to help us understand how our customers use the Site.  

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.  

Behavioral Advertising  

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  

Do Not Track  

Please note that we do not alter the Site’s data collection and use practices when we see a Do Not Track signal from your browse  

THIRD PARTY SERVICES & PAYMENT PROVIDERS  

Squarespace  
The Site and web shop are hosted on Squarespace, Inc. (Squarespace). They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Squarespace's data storage, databases and the general Squarespace application. They store your data on secure databases protected via a variety of industry-standard access controls. SSL encryption, disk-based encryption, firewalls, and other measures are in place to protect your data.  

Any of the third-party providers used by our Squarespace website and web shop will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.  

Squarespace uses third party payment providers to assist it in processing your personally identifiable payment information, securely. Such third party providers use of your personal information is governed by their respective privacy policies which will contain privacy protections. Payments for our products are currently processed and managed using the third party vendor Stripe.  

For the Stripe Privacy Policy, please see here.  

For more information on Squarespace's Terms of Service you can visit here and their Privacy Policy at here.   

Your Rights  

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.  

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.  

Data Retention  

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.  

Changes 

This Privacy Policy is effective as of July 13, 2021. We may update this privacy policy from time to time in order to reflect changes to our practices, or legal and regulatory reasons.  
  
Contact Us 

If you would like to correct, amend or delete any personal information we have about you, you can contact us by email, at: hello@lu-stuff.com or in writing, to:   

lu.  
(re: Privacy)  
255 Steiner St. #204  
San Francisco, CA 94117